Privacy Policy

Who operates this website

This website is operated by Mount Juliet Plumbing, an independent plumbing information and inquiry service. It is not a plumbing contractor and does not perform plumbing work.

Privacy questions can be directed to the operator using the contact details published on this website once they are provided and verified.

Information we collect

We collect the information you provide when you submit the service request form:

• Your name, phone number, and email address if you choose to provide one.
• The service address and the plumbing service you are asking about.
• Your description of the plumbing concern and your preferred contact time.
• Your consent choices and the date and time you gave them.
• Which page of this website you submitted the inquiry from.
• Basic technical information such as pages visited, where analytics is enabled for the site.

How we use your information

• To respond to your inquiry and understand what you are asking for.
• To share the inquiry with a participating plumbing contractor for review, but only as described under consent below.
• To keep records of inquiries, consent, and follow-up for the operation of this website.
• To detect and prevent spam, duplicate submissions, and misuse of the form.
• To improve the content and performance of this website.

Consent and sharing with contractors

The service request form asks for your consent before submission. If you give it, your inquiry may be shared with a plumbing contractor so they can follow up about your request.

Contractors who receive an inquiry handle that information under their own privacy practices. This website does not control how a contractor stores or uses the information after it is shared, and it does not sell personal information.

Optional marketing consent

The consent to receive occasional updates is separate from the consent to be contacted about your inquiry, and it is never required in order to submit a request. You can withdraw that consent at any time by contacting the operator.

Cookies and analytics

If analytics is enabled for this website, the analytics provider may set cookies or similar identifiers to measure traffic and page performance. Analytics is configured by the site operator and is not used to identify you personally. You can block cookies in your browser settings without affecting your ability to submit an inquiry.

How long information is kept

Inquiry records are retained while the website operates and for as long as needed to respond, keep business records, and resolve any dispute. Records that are no longer needed can be deleted on request, subject to any legal or accounting obligation to retain them.

Your choices and requests

You can ask to review, correct, or delete the information you submitted, or ask that you not be contacted again. Describe your request and include enough detail for the record to be identified. Requests that cannot be verified may be declined, and records may be kept where the law requires it.

Children

This website is intended for adults arranging residential plumbing services. It is not directed to children, and inquiries should not be submitted by anyone under 13.

Changes to this policy

This policy may be updated as the website changes or as the operating contractor publishes additional details. The revision date at the top of this page shows when it was last changed.